Surgery hours

8.30am - 5.30pm, Monday to Friday. Phone: 9923 9999

Need a GP after hours? The Geraldton GP After Hours Clinic is located at 233 Lester Avenue and is open on weekdays from 6pm - 9pm and on Saturday mornings. Phone 08 9920 8111 for an appointment at the After Hours Clinic.

Billing Arrangements

We are a private practice and require full payment on the day. The majority of our consultations are fully or partially covered by Medicare, however patients will need to have a current Medicare card.

Our fees are based on AMA guidelines. A standard consultation during office hours costs $66.00. Long consultations (over 20 minutes), $122.00. Surgical procedures and wound dressing will attract a disposable fee. We require accounts to be settled on the day or a $5.00 administrative fee will be incurred and added to the bill. Veterans will be billed through DVA if they provide a valid repat number.

Patients requesting scripts, referrals and other forms, when not attending a consultation, will be charged an administrative fee for this service. Missed appointments and late cancellations will incur a charge of between $30.00 and $60.00 depending on the appointment time booked.

Workers Compensation & Motor Vehicle Accident – services to be paid by the patient. However, if a claim number can be provided prior to the consult the account will be sent directly to your employee or insurance company on your behalf.

Suggestions and Complaint

We appreciate any suggestions about how we can improve our service to you. If you have been provided with less than optimal service from a staff member or doctor please do not hesitate to contact the Practice Manager, Kathleen Slootmans on 9923 9999 or email her at kathleens@unimedi.com.au

Appointments

Appointment delays can occur. To assist us keeping this to a minimum, please book a longer appointment when needed e.g. more than one problem to discuss, need a medical, require counselling, need a second opinion on a complex health problem. Please inform our reception staff so that an extended appointment time can be scheduled. Emergencies will be attended to on the day as a priority.

Repeat Prescriptions

Appointment with your doctor for repeat scripts to be issued.

Referral Letters

Appointment to be made with your doctor for referrals to be issued.

Telephone Contact

Our reception staff will note all incoming calls. It is practice policy that doctors will not be interrupted during consultation with other patients. Emergencies however will take immediate priority.

Results

Results are confidential and can only be given out by our nurses between 12pm and 1pm daily or an appointment will be made for you to see your doctor to discuss your results.

Patient Care

We are committed to the best possible care of all patients. We strive to adhere to our appointment schedule at all times. Your patience is requested when circumstances are beyond our control. We welcome a phone call prior to your scheduled appointment time.

Continuity of Care

It is important to have a regular doctor to provide you with your ongoing medical care and who will record an understanding of your overall health needs. You will also feel more comfortable about discussing symptoms and concerns even if you feel they are trivial or embarrassing. 

Accreditation

We are fully accredited with AGPAL